New dlc (signal) not appearing in game

christopher Russ shared this bug 7 months ago
Solved

A update put a set of bay windows in my game prompting my curiosity of the new pieces. I saw a new dlc came out and quickly and happily baught it. downloaded it and started a new game to try out the new stuff. This is where my issue begins. Nothing from the dlc has appeared in my game. on the loading screen I have the signal dlc logo/icon the bay windows are still there but nothing else has appeared. If this issue is going to cause me to delete and reinstall then there is a bug that needs addressing. I will do what is needed to get this running BUT obviously something is going on. Thank you for your attention and hopefully I will receive a response soon being this is the second time I am reporting this issue to keen this time through a account ticket in hopes that I will hear back from keen sooner then later. If/when my deleting and reinstalling works I will update ticket.

Replies (5)

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UPDATE: i have deleted and reinstalled my game. no change. a person in my chat forum suggested i use a keyboard and not the playstation controller itself. I attach a keyboard press the letter (G) to edit hotbar keys and scroll the list and nothing there. UNTIL I looked at the list of catergories to be displayed and Signal is in that list. I click on that and boom there is all the signal items. so the bug is that no items besides the bay windows actually show up for ps controller functionality of the game. Not to come off as intitled but I own a playstation NOT a pc therefore I want and prefur to use my controller not a keyboard and mouse. please fix. Thanks again for your time and efforts.

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello, Engineer!


Could you please let us know which blocks are missing for you? Could you please attach a screenshot of the radial menu with a locked DLC block? If you can access blocks in the G-screen, you should be also able to access them in the Radial Menu.


Kind Regards,

Keen Software House

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If I can see the blocks in the G-screen, I should also be able to see them in the radial menu... You would think but then why would open a ticket complaining about not being able to? I just opened the game to take a couple pics to show you my issue and now the blocks are finally showing up in the radial menu. Thanks for what ever you guys did. Because as of 8p.m. yesterday they were only appearing in the G-menu. Thanks again

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Hello, Engineer!


Thank you for letting us know, happy to hear the issue is resolved. We will close this ticket.


Kind Regards,

Keen Software House

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