Unable to connect to experimental mode server on PS5

Rian shared this bug 5 months ago
Solved

Hi,


I run a server to allow me and some friends to play on that cannot play space engineers on PC.


Since the Signal update came out yesterday, my friends on PS5 have been unable to join the server that is running on experimental mode even with all mods removed and scripts disabled.

I suspect that it is a playstation specific bug as I can connect to the server from my PC just fine with no issues even with mods enabled on the server.

The server has been restarted multiple times with all mod files removed from the cache and the config and save directories.

The console logs from my server don't produce any errors when a PS5 client attempts to join. I have tried looking for other log files on the server to see if I can find an error message but haven't found anything yet.


Any advice on where to look, or confirmation that this is a known issue would be appriciated.

Replies (8)

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Ich habe den Fehler auch sobald ich mit console einem Server beitreten will kommt sofort ein ce Fehler

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Hello, Engineer!


Sorry to hear you're experiencing this issue. Could you please tell us what happens when your friends attempt to join your game? Do they get an error message of any kind?

Please also attach a log file from your server, we will take a look.


Kind Regards

Keen Software House

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Hi Keen Support.


I am Rian's friend.


He is hosting Space Engineers on a dedicated server with couple of mods.

Until your recent update I was able to join his server without any issues.


Since the latest update of SE has been installed on my PS5, as soon as I try join his server, my game crashes and I have to restart Space Engineers.


The error code I receive: ce-108255-1.


I ran couple of tests:


- tried to play solo, offline game - worked

- tried to join Keen official servers - worked

- tried to join random dedicated servers without mods - worked

- tried to join random dedicated servers with mods - crashed my game each time


I don't think you will find anything useful in Rian's dedicated server logs as I don't think the issue is on his side, probably it would only show that I tried to connect and soon after that got disconnected.


Clearly something went wrong between moded dedicated servers and PlayStation consoles with your latest update so hopefully with your hotfix you will be able to address these.


Rian tried to remove all the mods since we had this issue but for some reason (apparently experimental mode could also cause some problems) I have not been able to join his server.


I submitted the crash report multiple times via PS5 on Monday evening (between 9:30pm - 12:00am UTC+1).


Thanks.

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Hello, Engineer!


Thank you for the information! Could you possibly let us know what mods are on that server? In particular, is Modular Encounter Systems mod present? We are aware of some crashes due to that mod.


Kind Regards

Keen Software House

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The mods present on the server were modular encounters, Colorful icons, and Parallax Concepts (Formerly Surface Occupation). They have all now been removed from the server along with any lingering, related files that I can find. I am also trying to disable experimental mode on the server to see if that solves Norbert's crashing issue but that is blocked by an issue with my hosting provider.

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The server is now out of experimental mode, either myself or Norbert will confirm if he still encounters an error when attempting to join.

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Hi Keen Support,


Yes, Modular Encounter Systems mod was one of them.


However, I tried to join other dedicated servers with different mods and all of them crashed my game.


As long as there is one mod on the server (no matter which one, haven't find one yet that would work), my game crashes as soon as I try to join.


Thank you.

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Hello, Engineer!


Could you please try withdrawing mod.io consent and granting it again?

Unfortunately we've been unable to locate your sent logs. Let's try submitting logs manually after a crash, please.


  • Reproduce the issue by attempting to join the DS with mods
  • Press Triangle on gamepad or F1 on keyboard in the Main Menu to open Help screen
  • Open section Report issue
  • Fill up email address (required) and description (optional)
  • Press ‘Send report’ to send it
  • Update this thread with details filled in the report for us to be able to identify it

  • Kind Regards

    Keen Software House

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    Hi Keen Support,


    I withdrew my mod.io consent and granted it again. My game still crashes when I try to join Rian's dedicated server.


    I also tried unticking the Experimental Mode in Game options but didn't help.


    I followed your instructions and sent you a report from my game about a minute ago with the following message:


    "My game crashes as soon as I try to join to a dedicated server with mods. Norbert"


    Email address is the same I used on this website to register my account. Thanks.

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    Just an update.


    I tried to join to dedicated servers that have mods other than "Modular Encounter Systems" and I was able to join. As soon as I tried to join a server with modular encounter mod, game crashed.


    Will the upcoming hotfix address this issue? Thanks.

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    Hello, Engineers!


    Could you please update to the latest version available and let us know if the issue's resolved? It should not be present on version 204.018


    Kind Regards

    Keen Software House

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    Hi Keen Support,


    Yes, happy to confirm that this has been resolved now, I can join servers with Modular Encounters System mod via my PlayStation.


    Thanks for the fix and for keeping us posted.

    Norbert

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    Hello, Engineer!


    Thank you for letting us know! We hope to address some issues in the upcoming hotfix, hopefully including this one. Please look at the patch notes when the hotfix is released. We will keep the ticket in "Need More Info" for now, please let us know if the issue is resolved after the hotfix.


    Kind Regards

    Keen Software House

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    Hello, Engineers!


    Could you please update to the latest version available and let us know if the issue's resolved?


    Kind Regards

    Keen Software House

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    Hi Keen Support,


    Yes, happy to confirm that this has been resolved now, I can join servers with Modular Encounters System mod via my PlayStation.


    Thanks for the fix and for keeping us posted.

    Norbert

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    Hello, Engineers!


    Thank you for letting us know the issue is resolved, happy to hear. We will close the ticket.


    Kind Regards

    Keen Software House

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