ce-34878-0

Patrick shared this bug 6 months ago
Solved

Good morning.

I got this error when i play online on a frirnds server.

I have reset my ps4 and new updatet but the error comes every time again

I play on ps4.

Need help.

i hope this problem will resoluted soon.

Replies (10)

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1

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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2

Hello, Engineer!


Sorry to hear that you're experiencing issues.

Could you please tell us at which point does the error occur now? At startup, when joining a specific server or any other specific point?

As this is a PlayStation error code, please also refer to the PlayStation support page related to this issue.

https://www.playstation.com/en-us/support/error-codes/ps4/ce-34878-0/


Kind Regards,

Keen Software House

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it comes when i use the projector than the game crashe.

Or if i build a large ship after 15 minutes the game crash also.

it crash only if i play on a friends server. in singleplay i can play nonstop.

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i have Initialization my ps4 5 times now and it not change. the game will crash

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Hello, Engineer!


Could you please let us know more about your friend's server? Are you using any mods? Would he be able to upload the world to mod.io?

Let's also try sending logs.

  • Reproduce the issue and restart the game
  • Press Triangle on gamepad or F1 on keyboard in the Main Menu to open Help screen
  • Open section Report issue
  • Fill up email address (required) and description (optional)
  • Press ‘Send report’ to send it
  • Update this thread with details filled in the report for us to be able to identify it
  • Kind Regards,

    Keen Software House

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    i think i found the problem. if i use the projector to load a blueprint the game will crash.

    i testet it yasterday 2 times. all2 time the game crashed. so i don´t use the projector and the game will runing normal

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    2

    Hello, Engineer!


    We have received your logs. Unfortunately they don't contain anything pointing to any in-game issues. Since you're receiving the PlayStation error message, it could be a hardware issue. Let's try reinstalling the game. Please perform the following steps:


    • Upload saved data to the cloud
    • Delete all saved data for the game
    • Uninstall the game
    • Reinstall the game
    • Redownload saved data from the cloud


    Kind Regards,

    Keen Software House

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    thanks for help. 

    but i have reinstalled  my ps4.  i have a new harddisch and all update are done.  i can only not using the projector.  i think it's my ps4 the problem 😪.

    thanks for your time to help me. have a nice day

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    1

    https://www.playstation.com/de-de/support/error-codes/ps4/ce-36329-3/


    ce-34878-0

    ce-36329-3

    im just doing this and it help.

    the game run normaly now.

    the site is in german.

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    2

    Hello, Engineer!


    Thank you for letting us know. Happy to hear that the issue's been resolved on your side! We will close this ticket


    Kind Regards,

    Keen Software House

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