My ship fell through the floor

JAMES MCCONKEY III shared this bug 17 months ago
Reported

Hi I’m righting you because I landed my ship on my friends floor and it sunk into the floor and then freaked out when I was trying to get it out and destroyed itself this game is broken and I want my ship back or something because I lost it to the broken game..

Replies (3)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Hello Engineer!


Could you tell us if you were playing on a public server, private server or in a Lobby?


Kind Regards,

Keen Software House

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I was playing on a public server.

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Public server

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Hello Engineer!


We are aware of possibility of ships sinking through the floor. We will add your report to our internal system.


In the meantime you can ask our server administrators for assistance with immediate issues like teleporting a stuck grid out of the voxel.


Official Keen Software House servers are hosted by Keen and maintained by community members. These volunteers provide day-to-day support to our community.


If you have encountered an issue on an official Space Engineers server, please take the following steps:


~Please contact a server Administrator on your server.


~Join our official Discord server https://discord.gg/keenswh


~Contact a server Administrator in the #Help-for-official-servers Discord channel


Thank you for your patience.


Kind regards,


Keen Software House

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