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Technical Support #29164
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Hi recently I bought space engineers for ps5 and after a promising start the game no longer saved my progress telling me that the memory was full even if I had almost 500 gigs free... after reporting the error several times and after reading that it depended on cloud saves that I discovered by subscribing that there were no ... I decided to uninstall the game thanks for not having solved the problem for other not even responding to emails
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineers,
We're currently investigating the issue. We can recommend using publishing saved games to mod.io to retain them and then deleting the whole saved data as a temporary solution.
We can confirm that the limit for game's saved data is 1.08Gb. It is intentional and a PlayStation requirement.
Kind Regards
Keen Software House
Hello Engineers,
We're currently investigating the issue. We can recommend using publishing saved games to mod.io to retain them and then deleting the whole saved data as a temporary solution.
We can confirm that the limit for game's saved data is 1.08Gb. It is intentional and a PlayStation requirement.
Kind Regards
Keen Software House
Hi, but is there a chance that this issue will be resolved? Playing having to stay within the limits of 1 gb is reductive and in any case you should have exposed this problem before buying I hope you want to at least notify me when it will be possible to play without limitations
Hi, but is there a chance that this issue will be resolved? Playing having to stay within the limits of 1 gb is reductive and in any case you should have exposed this problem before buying I hope you want to at least notify me when it will be possible to play without limitations
Hello,
Today we are releasing a hotfix (your game version will not change), for PlayStation 5 (PlayStation 4 version will be released later). We ask everyone who has problems saving on this console to please update. Please clear your local data before running it. Beware, you will also lose any (old) existing saves by doing this.
Procedure:
- Settings/Storage/Saved data/PS5 games/
- Select Delete
- Select the Space Engineers and press the Delete button
It is necessary to start from the beginning. This should prevent any recurrence of this issue.
This update should fix the gradual increase of save file size when saving repeatedly.
Please let us know if continue to experience any issues. Thank you for your continued patience, and for working through this process with us.
Kind Regards
Keen Software House
Hello,
Today we are releasing a hotfix (your game version will not change), for PlayStation 5 (PlayStation 4 version will be released later). We ask everyone who has problems saving on this console to please update. Please clear your local data before running it. Beware, you will also lose any (old) existing saves by doing this.
Procedure:
- Settings/Storage/Saved data/PS5 games/
- Select Delete
- Select the Space Engineers and press the Delete button
It is necessary to start from the beginning. This should prevent any recurrence of this issue.
This update should fix the gradual increase of save file size when saving repeatedly.
Please let us know if continue to experience any issues. Thank you for your continued patience, and for working through this process with us.
Kind Regards
Keen Software House
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