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Help
Won't Fix
When I log onto server #8 my game won’t load, all I see is just the sky and emptiness, this is my main server and I built a lot but can’t play, it’s been like this for days, I haven’t been able to play the game, I rejoin and it’s the same issues, I can only see the sky and nothing in game is loaded, I can paused game and see online players or leave but that’s all.
Hello,
Thank you for contacting Keen Software House.
We're sorry to hear that you're experiencing issues.
Can you please specify on what platform you are playing the game on?
How exactly is the server called, please? Is it "Keen-", "EOS-" or other?
Are you able to join any other server(s)?
Kind Regards
Keen Software House
Hello,
Thank you for contacting Keen Software House.
We're sorry to hear that you're experiencing issues.
Can you please specify on what platform you are playing the game on?
How exactly is the server called, please? Is it "Keen-", "EOS-" or other?
Are you able to join any other server(s)?
Kind Regards
Keen Software House
Keen KOS #8 is the server, I can log onto other servers successfully, just not this specific server, this specific server refuses to load me in, it’s just the blank sky every time, this is all occurring on PlayStation. Thank you in advance.
Keen KOS #8 is the server, I can log onto other servers successfully, just not this specific server, this specific server refuses to load me in, it’s just the blank sky every time, this is all occurring on PlayStation. Thank you in advance.
Hello!
Thank you for writing back. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for writing back. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineers,
So you can connect to the server but you're stuck in the spectator mode, is that correct? Have you tried using the respawn function?
Kind Regards
Keen Software House
Hello Engineers,
So you can connect to the server but you're stuck in the spectator mode, is that correct? Have you tried using the respawn function?
Kind Regards
Keen Software House
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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