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Unable to connect to any kind of server

Tommaso shared this bug 18 months ago
Won't Fix

Me and my friends just got the game (on ps5 and ps4 respectively), and we've been unable to join any game whatsoever. For dedicated servers it says that the host left the game when trying to join, but we tried that just because we wanted to see if that at least would work since our main interest was to use the Custom Game option and create a game just for us. The problem with that last bit i mentioned was that if my friends tried to join my game it would say that the player was able to connect and moments later it said that the player got disconnected and that the server wasn't responding. We tried reversing roles and i tried to join my friends' game, same result. We tried joining through the game session visible on the playstation menu, inviting each other from the game, switching from the ps5 to ps4 version of the game (we already checked that the crossplay option was indeed active), we tried making public and private game, joining from the server lists and nothing worked. We don't know what else to try.

Replies (2)

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Hello Engineer,


We're aware of connectivity issues on the EOS side, we're actively investigating. We will update this ticket when we know more.

We can tell you that some players had some success letting the game reconnect to the Dedicated Server for some time.

For Lobby, please only try connecting to each other's games via Join Game/Games tab.


Thank you.

Kind regards,

Keen Software House: QA Department

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Hello Engineer,


As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.


Kind regards,

Keen Software House: QA Department

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