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Ps4 problem

Miguel Ahumada gallardo shared this bug 18 months ago
Solved

I  haven't enjoyed the game on PS4 for several days, I can't play online, the infinite loading screen stays, I decided to play on my own until it's resolved and it turns out that there is a problem with the save of the game, I understand that it's a beta and I hope you fix it soon please

Replies (7)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Hello Engineer,


We're aware of the issue where deleting saved games in-game doesn't remove them from Console Storage. Please verify that's the issue you're experiencing.

Please verify how much Space Engineers saved data is taking. You can do that via Playstation Settings/Storage/Console Storage/Saved Data/Delete

If the total exceeds 1.08Gb, you can delete some saves from this menu manually.


Thank you.

Kind regards,

Keen Software House: QA Department

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Hello, thanks for worrying about the players, I think the problem is in the mods, when installing mods without scripts that do not work, the game does not load and gives an error, the problem is that when you delete the mod it is still saved, it is solved by uninstalling and reinstalling the game, currently I play without mods and in solo game, I'm enjoying it a lot, I also hope that the dlc will arrive soon, greetings and thanks for your good work.

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Hello Engineer,


Could you please tell us the total size of mods you were attempting to load? Have you tried just restarting the console instead of reinstalling the game?


Thank you.

Kind regards,

Keen Software House: QA Department

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About 375mb, about 14 mods, tested on ps4, some worked, others didn't, I deleted those that didn't work, I had to change the loading order so that they didn't have errors in some, I managed to fit 14 mods in a game, 375mb at the beginning without problems, overnight the game gave an error when loading the world, I tried turning off the PS4, closing the application, deleting all saved data, resetting the router, the only thing that worked was uninstalling and reinstalling, I love playing with mods, but I don't trust installing them anymore, I want to enjoy the game.

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Hello Engineers,


We're currently investigating the issue. We can recommend using publishing saved games to mod.io to retain them and then deleting the whole saved data as a temporary solution.

We can confirm that the limit for game's saved data is 1.08Gb. It is intentional and a PlayStation requirement.


Kind Regards

Keen Software House

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Hello,

Today we are releasing a hotfix 202.120. We ask everyone who has problems (with saves) to update. Please let us know if continue to experience any issues.

Thank you for your continued patience, and for working through this process with us.

Kind Regards

Keen Software House

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