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Space Engineers Playstation SupportTopicBug
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Can't connect to EOS server

Giorgio Grassano shared this bug 18 months ago
Won't Fix

Dear Keen,

we are building a crossplay environment on Serverblend and we implemented some mods from mod.io

Extract from the sandbox_config.sbc:

<Mods>

<ModItem FriendlyName="Aegis Systems - Deflector Shields Beta">

<Name>1505562.sbm</Name>

<PublishedFileId>1505562</PublishedFileId>

<PublishedServiceName>mod.io</PublishedServiceName>

</ModItem>

<ModItem FriendlyName="Laser weapons">

<Name>1131129.sbm</Name>

<PublishedFileId>1131129</PublishedFileId>

<PublishedServiceName>mod.io</PublishedServiceName>

</ModItem>

<ModItem FriendlyName="Feral Aliens - Bots (NPC Pack) - SE Mod">

<Name>2374675.sbm</Name>

<PublishedFileId>2374675</PublishedFileId>

<PublishedServiceName>mod.io</PublishedServiceName>

</ModItem>

<ModItem FriendlyName="Flare’s Speed Mod | Conquest Edition">

<Name>755715.sbm</Name>

<PublishedFileId>755715</PublishedFileId>

<PublishedServiceName>mod.io</PublishedServiceName>

</ModItem>

<ModItem FriendlyName="Modular Encounters Systems">

<Name>750855.sbm</Name>

<PublishedFileId>750855</PublishedFileId>

<PublishedServiceName>mod.io</PublishedServiceName>

</ModItem>

</Mods>

after that, the server rises without any error.

After we implemented these the game asked us to accept the terms from mod.io (we followed this guide)

after that, we remain in login attempt to the server but what is very strange is that this behaviour is the same for every EOS server and is the same on PS5 and PC.

Could you please help us understand what happened to our game instances?

Thanks a lot for your cooperation and beautiful work

Giorgio Grassano

Grassano.giorgio@gmail.com

1 I have the same bug

Replies (7)

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Giorgio Grassano ● 18 months ago

the server is public with no password

IP: 46.249.50.26:27020

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Space Engineers Support ● 18 months ago

Hello,

Thank you for contacting Keen Software House.

We're sorry to hear that you're experiencing issues.

May I ask whether you are still experiencing this?

There has been some internal change regarding the issue that you are mentioning.

Kind Regards

Keen Software House

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Giorgio Grassano ● 18 months ago

No same problem it remains joining on all the EOS servers on mine i can see that i result pending for some reason( log attached) but i remark this appen on all servers and the friend of mine who's tring to connect from PS5 has tried to reinstall the game and had the same isseu

Files: SpaceEngineersDedicated_20230517_210546604.log
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Giorgio Grassano ● 18 months ago

Feel free to have a look:

https://tcadmin.serverblend.com/

User: Keen_Support

PW: Keen_Support2023

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Space Engineers Support ● 18 months ago

Hello!

Thank you for writing back to us. Since you are still experiencing this issue even now, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen SWH QA Agent 1 ● 17 months ago

Hello, Giorgio Grassano,


I am sorry you are experiencing this issue. Can you please share your save with me if possible? I was not able to access the link you provided.


In the meantime you can try these following suggestions:

  1. Verify Mod Compatibility: Ensure that the mods you installed are compatible with the current version of Space Engineers and with each other. Sometimes, mods can conflict with each other or cause instability. Double-check the mod descriptions and any compatibility notes provided by the mod authors.
  2. Check Mod Load Order: Mod load order can affect the behavior of mods in Space Engineers. Make sure that the mods are loaded in the correct order, as specified by the mod authors or the mod.io documentation. Incorrect load order can lead to unexpected issues.
  3. Update Mods: Confirm that you have the latest versions of the mods installed. Mod authors frequently release updates to address bugs and compatibility issues. Check the mod.io platform or the respective mod pages for any available updates and install them.
  4. Remove Mods Temporarily: Temporarily remove the mods from the server and try connecting without them. This will help determine if the issue is specifically related to the mods or if there might be another underlying cause.


Thank you in advance.


Kind regards,

Keen Software House: QA Department

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Keen SWH QA Agent 1 ● 17 months ago

Hello, Giorgio Grassano,


as there has been no reply to this thread in some time, I will close it. If you're still experiencing this issue, please create a new thread.


Kind regards,

Keen Software House: QA Department

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