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"server host left the game" PS5 version on official servers Keen EU-EOS #1 after update
Solved
Hello,
since i downloaded the update yesterday, I can't join any official server anymore. Everytime i receive the same error message "server host has left the game" even if i still see 10+ people on the server (not full).
What's happening? i'm not the only one: i noticed multiple people with this issue in the italian community and also on Keen Discord chat (PS).
I have the same bug
Hello,
Thank you for contacting Keen Software House.
We're sorry to hear that you're experiencing issues.
May I ask whether you are still experiencing this?
There has been some internal change regarding the issue that you are mentioning.
Kind Regards
Keen Software House
Hello,
Thank you for contacting Keen Software House.
We're sorry to hear that you're experiencing issues.
May I ask whether you are still experiencing this?
There has been some internal change regarding the issue that you are mentioning.
Kind Regards
Keen Software House
Hello, yes, still I can't join any server and i receive the error message "server has left the game" (actually in Italian, but that's it); i just downloaded and installed the new update, but the problem keeps happening.
Best regards
Hello, yes, still I can't join any server and i receive the error message "server has left the game" (actually in Italian, but that's it); i just downloaded and installed the new update, but the problem keeps happening.
Best regards
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello!
Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.
Kind Regards
Keen Software House
Hello Engineer!
Could you please tell us if you're connecting to the server via the Favorites tab? If yes, could you try the Server tab instead?
Kind Regards
Keen Software House
Hello Engineer!
Could you please tell us if you're connecting to the server via the Favorites tab? If yes, could you try the Server tab instead?
Kind Regards
Keen Software House
Hello! i tried from all possibile ways to enter:
they all get the same result. :( still keeps saying "Accesso in corso" (Connecting in progress) and then the error message, a countdown, and restarts with "accesso in corso" (connection in progess) in a continuous loop.
Hello! i tried from all possibile ways to enter:
they all get the same result. :( still keeps saying "Accesso in corso" (Connecting in progress) and then the error message, a countdown, and restarts with "accesso in corso" (connection in progess) in a continuous loop.
Hello Engineer!
We're investigating the connectivity issues, we will update this thread when we know more.
Some players have managed to connect by leaving the game to reconnect for some time, you could try that as a temporary solution.
Kind Regards
Keen Software House
Hello Engineer!
We're investigating the connectivity issues, we will update this thread when we know more.
Some players have managed to connect by leaving the game to reconnect for some time, you could try that as a temporary solution.
Kind Regards
Keen Software House
hello,
i'll try within the day... yesterday and the day before it kept in loop for at least 4 hours (from 8pm to midnight) with no solution.
let's see today
hello,
i'll try within the day... yesterday and the day before it kept in loop for at least 4 hours (from 8pm to midnight) with no solution.
let's see today
Tried again: still no way to access any kind of server; may it be dedicated, official EOS-EU, or whatever. still the same message appears and stays in loop trying to connect forever.
Tried again: still no way to access any kind of server; may it be dedicated, official EOS-EU, or whatever. still the same message appears and stays in loop trying to connect forever.
Hello Engineer,
Thank you for participating in our Space Engineers Beta.
We are working closely with Epic (Epic Online Services) to resolve these issues as quickly as possible.
Our apologies for any inconvenience.
We're actively working to resolve this issue. We will update you in this thread when we know more.
Kind Regards
Keen Software House
Hello Engineer,
Thank you for participating in our Space Engineers Beta.
We are working closely with Epic (Epic Online Services) to resolve these issues as quickly as possible.
Our apologies for any inconvenience.
We're actively working to resolve this issue. We will update you in this thread when we know more.
Kind Regards
Keen Software House
ok thank you. We expect a quick solution, as many people like me bought this game full price to have it 50% malfunctioning (multiplayer part).
PS: anyways i couldn't join any server, not just EOS.maybe EOS deals with all servers connection tunneling?
Best
ok thank you. We expect a quick solution, as many people like me bought this game full price to have it 50% malfunctioning (multiplayer part).
PS: anyways i couldn't join any server, not just EOS.maybe EOS deals with all servers connection tunneling?
Best
Hello Engineers!
All multiplayer functions on consoles are provided by EOS
Kind Regards
Keen Software House
Hello Engineers!
All multiplayer functions on consoles are provided by EOS
Kind Regards
Keen Software House
Hello Engineer,
Could you please tell us if the issue is still present after the latest update on your side?
Kind Regards
Keen Software House
Hello Engineer,
Could you please tell us if the issue is still present after the latest update on your side?
Kind Regards
Keen Software House
Hello! Now it works.
There are multiple “connection lost” and lag issues, but it’s a different problem i guess: for this ticket i can successfully login to the server.
Thanks for your support
Hello! Now it works.
There are multiple “connection lost” and lag issues, but it’s a different problem i guess: for this ticket i can successfully login to the server.
Thanks for your support
Hello Engineer,
Thank you for letting us know. We will close this ticket.
Kind Regards
Keen Software House
Reply URL
Hello Engineer,
Thank you for letting us know. We will close this ticket.
Kind Regards
Keen Software House
Reply URL
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