PS5 Colours and black boxes bug

Brad_3004 shared this bug 18 months ago
Reported

Random colours and black boxes appear on the screen at random on PS5. See the attached clip.

Replies (3)

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3

Hello Engineer,


We're aware of the issue. We've added your report to our internal system. We will update this thread when we know more.


Thank you.


Kind regards,


Keen Software House: QA Department

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1

If you use the flashlight the rendering issues will disappear. Maybe this info helps in finding a fix for the bug.

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Hello Engineers,


During the patching process, this problem stopped happening completely on the latest version.


Can you please confirm it?


Thank you for your help


Kind regards,

Keen Software House

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1

Hey KSH,

This is still happening when weather changes. Happening on Xbox as of today still. Same as the picture posted.

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1

Hello Engineers,


This is a PlayStation section of the support portal. Could you please tell us if the issue is only present on an Xbox for you or on PS as well?


Kind regards,

Keen Software House

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1

Happening on both currently. But with the latest update seems to go away when i turn the flashlight on and off again. (i've made a comment on the Xbox support portal aswell)

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1

Hello Engineers,


We've added your report to our internal system. We will update the thread when we know more.


Kind regards,

Keen Software House

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