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Space Engineers Playstation Support Topic Bug

Crossplay Dedicated Server -- Console Players cannot connect.

BrutalMcLegend shared this bug ago

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Hiya, so I was setting up a Dedicated Server for my Playstation friends to play on ( me included ), I already owned the Steam version, so figured, I could run a Dedi on my PC and play with them on the Console like we all normally do, however after several attempts to get a Server running, it always ends up at the same place.

Last night (when I first started) I was able to connect to the Server with both my PC and PS5,

However today as I've gone on to actually set the server up (custom planet placement etc, but not exceeding 3 different planet types, and ensuring they're console compatible, I was able to login with them last night, on the PS5), I cannot login to the Server with my Console, (it does still show in the server list, however upon clicking on the Server, it'll immediately say "Disconnected Retrying in x", and I can login with my PC Client just fine.

I'm attaching the console output for the server I had running just a little while ago, where I was logged in with my PC Client, and in a failed to connect loop with my PS5)

I should also note, the only change between last night and today, in regards to server setup, is the game/dedicated server file versions being updated from 01.202.112 to 01.202.114

Files:

I have the same bug

Replies (8)

Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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BrutalMcLegend ●

Thank you, I wasn't sure if It was actually bug, or if, I'm just doing something blatantly wrong today, if required I can provide screenshots of the Dedicated Server Interface, to run through the same setup process, and include (if needed) my port forwarding, which is on port 27016.

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Keen Support ●

Hello Engineer!

We're aware of some issues with DS connectivity. Have you tried letting it reconnect for some time?

Kind Regards

Keen Software House

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BrutalMcLegend ●

I believe the longest I've left it was around 15 minutes (but it didn't connect at all successfully in that time),

I can boot up my DS and leave my PS5 attempting to connect to it for longer, and see if that allows it at all, I'll update below on my results after an hour or two of testing, and see what happens.

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BrutalMcLegend ●

After approximately one hour of testing, I have successfully logged in on 3 occasions, twice when I was running a "control" test on an empty, fresh server, with all default values, and once after about 20 minutes waiting, on a Blank server, that I just installed 3 mods onto, so it seems that connection is possible, if you just leave the game attempting to connect. as such I'll leave this here, however it does seem there is some kind of networking issue going on.

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Keen Support ●

Hello Engineer!

Could you please tell us if you're connecting to the server via the Favorites tab? If yes, could you try the Server tab instead?

Kind Regards

Keen Software House

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Andrew M ●

I am also having this issue, I have for sure set everything up correctly in my router and PC. My friend cannot join. Peer2Peer connection failed

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Keen Support ●

Hello Engineer,

Could you provide logs from the Dedicated Server of your friend attempting to join?

Thank you.

Kind regards,

Keen Software House: QA Department

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Keen Support ●

Hello Engineer!

Could you please tell us if you're connecting to the server via the Favorites tab? If yes, could you try the Server tab instead?

Kind Regards

Keen Software House

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Andrew M ●

2023-05-18 01:06:00.648: Analytics session started: UserID = (-5220837647633210466) SessionID = (aa08fa29-c707-4d12-baf0-bb9720b3804e)

2023-05-18 01:06:00.677: Session loaded

2023-05-18 01:06:01.763: Game ready...

2023-05-18 01:06:10.320: Peer2Peer_SessionRequest [108...635]

2023-05-18 01:06:12.008: OnConnectedClient ANDRU__OMEDA attempt

2023-05-18 01:06:12.042: Server ValidateAuthTicketResponse (OK), PlayStation ID:[108...635] Owner ID:[108...635]

2023-05-18 01:06:12.164: World request received: ANDRU__OMEDA

2023-05-18 01:06:55.730: User left ANDRU__OMEDA

2023-05-18 01:06:55.750: Disconnected: [108...635]

2023-05-18 01:07:09.074: Peer2Peer_SessionRequest [108...635]

2023-05-18 01:07:09.475: Peer2Peer_ConnectionFailed [108...635], Remote Disconnected

2023-05-18 01:07:09.491: User left [108...635]

2023-05-18 01:07:20.224: Peer2Peer_SessionRequest [108...635]

2023-05-18 01:07:20.607: Peer2Peer_ConnectionFailed [108...635], Remote Disconnected

2023-05-18 01:07:20.624: User left [108...635]

2023-05-18 01:07:31.141: Peer2Peer_SessionRequest [108...635]

2023-05-18 01:07:31.541: Peer2Peer_ConnectionFailed [108...635], Remote Disconnected

2023-05-18 01:07:31.557: User left [108..635]

2023-05-18 01:07:44.624: Peer2Peer_SessionRequest [108...635]

2023-05-18 01:07:46.024: OnConnectedClient ANDRU__OMEDA attempt

2023-05-18 01:07:46.041: Server ValidateAuthTicketResponse (OK), PlayStation ID:[108...635] Owner ID:[108...635]

2023-05-18 01:07:46.107: World request received: ANDRU__OMEDA

PS: The times that succeeded to connect I used the actual search. The ones that failed were from the favorites and history servers

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BrutalMcLegend ●

We've been having consistent issues connecting as-well, almost identical logs, though it does connect after a while, (usually between 7 and 30 minutes),

Seems to affect the PS5 Players among us more than the PS4 Players.

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Keen Support ●

Hello Engineer!

We're investigating the connectivity issues, we will update this thread when we know more.

Kind Regards

Keen Software House

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BrutalMcLegend ●

Thank you for letting us know, all the best to the Programmer who has to deal with this headcahe, I'm sorry :o

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Keen Support ●

Hello Engineer,

Thank you for participating in our Space Engineers Beta.

We are working closely with Epic (Epic Online Services) to resolve these issues as quickly as possible.

Our apologies for any inconvenience.

We're actively working to resolve this issue. We will update you in this thread when we know more.

Kind Regards

Keen Software House

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Keen Support ●

Hello Engineer,

Could you please tell us if the issue is still present after the latest update on your side?

Kind Regards

Keen Software House

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Keen Support ●

Hello Engineer,

Thank you for your patience and cooperation on this issue.

As there hasn't been a reply to this thread in some time, we will close it. We've worked closely with Epic Online Services to resolve the issue.

Please feel free to open a new thread if the issue reappears.

Kind Regards

Keen Software House

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Key0lex ●

We have the same issue since 3 days. I’m on ps5, my friend on pc. The showed logs above are the same like we have.

It this issue really solved?

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Brandon Frye ●

No today my buddy on PS5 can't even populate the server list

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Soggy Android ●

still nothing

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