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Game crashes only on the official public server I play on.
Won't Fix
I am able to connect to any official keen server except keen US-EOS 7. Everytime I attempt to connect my game crashes. I do not have this problem on other servers. Psn ULTARAHZ
Is it during your initial load in? Loading Screen progresses to 100%, drops back down to 50% and then the Message of the Day pops up and won't let you close it and then you bluescreen?
And it only happens on the server you actually play on.
If so I have the same issue. Was able to resolve it the first time by deleting any saved data I had, but now this round I have nothing to remove.
Is it during your initial load in? Loading Screen progresses to 100%, drops back down to 50% and then the Message of the Day pops up and won't let you close it and then you bluescreen?
And it only happens on the server you actually play on.
If so I have the same issue. Was able to resolve it the first time by deleting any saved data I had, but now this round I have nothing to remove.
Message of the Day pops up and won't let you close it and then you bluescreen. It later started happening on other official servers. This morning I was able to connect however all progress was reset. I'll try what you did next time
Message of the Day pops up and won't let you close it and then you bluescreen. It later started happening on other official servers. This morning I was able to connect however all progress was reset. I'll try what you did next time
Come to find out its a bug that has to do with the character itself. Mine occurs after I log off in a Cryo Chamber. Character has to die before you can load back in, maybe if the server resets that resolves as well? Buddy that I play with has also had the same bluescreen issue grabbing stuff out of a container, he had to wait for his character to die as well before he could log back in clean.
Come to find out its a bug that has to do with the character itself. Mine occurs after I log off in a Cryo Chamber. Character has to die before you can load back in, maybe if the server resets that resolves as well? Buddy that I play with has also had the same bluescreen issue grabbing stuff out of a container, he had to wait for his character to die as well before he could log back in clean.
Hello Engineer,
Could you please send us logs?
To send logs, you can follow those steps:
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
Could you please send us logs?
To send logs, you can follow those steps:
Thank you.
Kind regards,
Keen Software House: QA Department
Email: Tucker11434@gmail.com
Info: Keep crashing when trying to connect to a public server
Email: Tucker11434@gmail.com
Info: Keep crashing when trying to connect to a public server
Hello Engineer,
Unfortunately the logs have proven to be less than useful. Could you please tell us if you're still experiencing crashes every time you attempt to join that specific server?
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
Unfortunately the logs have proven to be less than useful. Could you please tell us if you're still experiencing crashes every time you attempt to join that specific server?
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
As there has been no reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new thread.
Kind regards,
Keen Software House: QA Department
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