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Space Engineers Playstation Support Topic Bug

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Cant join any multiplayer servers

Divan shared this bug ago

Solved

Please Please can someone help me ive bought the game from the release on playstation and i cant join no online games i originally got it from my friend through game share to try in before i buy and i could not join any servers the a few hrs ago bought it myself deleted the game like 7 times and reinstall it still just says joining game or waiting for server to respond or if fails like after 3 min and starts to try reconnect and fails please help its been frustrating af. Basically just tryna reconect for hrs or just says joining for hrs my PSN gamertag is WACKYCRACKYY please help

I have the same bug

Replies (9)

Divan ●

Help please ffs i wanna play

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Space Engineers Support ●

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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Keen Support ●

Hello Engineer,

we are aware of some connection issues. Have you tried leaving the game when it's attempting to reconnect for some time?

Kind regards

Keen Software House

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Divan ●

Yes i have i think i know what it is and alot of people complaining on the discord they cant connect as well is something with some peoples internet provider/isp has ports blocked . But i dont see how you guys managed to make this possible to happen because ive played on nitrado servers hundreds of times on other games no problem. For me to even get into a server i need to buy a vpn to bypass my isp blocked ports and spend alot of money on data please fix your server ports alot of people are unhappy about this you need to call and change ports to play im not happy

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Keen Support ●

Hello Engineer!

Could you please tell us if you're connecting to the server via the Favorites tab? If yes, could you try the Server tab instead?

Kind Regards

Keen Software House

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Divan ●

I dont join through favorite im trying to join normally is there any port forwarding i need to do on my router like i said im on playstation my router is a tp link

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Keen Support ●

Hello Engineer!

We're investigating the connectivity issues, we will update this thread when we know more.

Kind Regards

Keen Software House

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Divan ●

Please do i want to play

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Divan ●

Still cant join any servers ive tried contacting my isp they told me no ports are block on there side ive tried lan cable and wireless i also tried to forward some ports on my router from the suggested ports on a website even tho its for xbox and pc still no luck please fix this asap

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Keen Support ●

Hello Engineer,

Thank you for participating in our Space Engineers Beta.

We are working closely with Epic (Epic Online Services) to resolve these issues as quickly as possible.

Our apologies for any inconvenience.

We're actively working to resolve this issue. We will update you in this thread when we know more.

Kind Regards

Keen Software House

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Keen Support ●

Hello Engineer,

Could you please tell us if the issue is still present after the latest update on your side?

Kind Regards

Keen Software House

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Keen Support ●

Hello Engineer,

Thank you for your patience and cooperation on this issue.

As there hasn't been a reply to this thread in some time, we will close it. We've worked closely with Epic Online Services to resolve the issue.

Please feel free to open a new thread if the issue reappears.

Kind Regards

Keen Software House

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