Playstation 4 and 5 Signal Pack

John Myers shared this bug 37 days ago
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I bought the Playstation 4 version of the game a long time ago, and I bought the Playstation 4 Space Engineers: Signal Pack on June 1st of 2024. No problems until I got my Playstation 5 Pro in January of 2025 and got access to the Playstation 5 version of the game, Space Engineers: Signal Pack is the only DLC from the Playstation 4 version that it is telling me to re-buy for the Playstation 5 version. Sony has not helped me resolve this issue so I'm making a ticket here after a year of not knowing what to do. Photo is the receipt, if you need an Image of the Playstation 5 store page for the pack I can send it but I can't access it right now.

Replies (2)

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0

Hello,

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Hello Engineer,


We're sorry to hear you're experiencing issues. Could you please let us know what PlayStation region your account is set in? We need that information both to diagnose the issue and for possible resolution steps.


Kind Regards,

Keen Software House,

QA Department

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