Keen developer liason on Steam: Dan2D3D

Michael Feather shared this feedback 12 months ago
Submitted

Hi, so this guy

https://steamcommunity.com/profiles/76561198034579663

is your developer liaison. Problem is that every single response to an issue that someone tries to bring up on the forums is "I don't know, post a save." When further questioned about why he doesn't know about issues that have been reported by multiple people he says "I play the game a different way, so I've never encountered it." Unfortunately, this seems to include him not being familiar with how many vanilla blocks work or what effects different game settings have. Shouldn't your community liaison at the very least be familiar with all of the vanilla blocks and vanilla game settings? It's very frustrating; in most cases the people asking these questions would be better off with him not responding at all.