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Services Terminal not Deploying on Xbox

Addicted Gamer shared this bug ago

Investigating

When attempting to retrieve a grid from the Services Terminal I get an error message indicating: Unable to Process Request, There was a problem while processing the request, check the log for more details." (screen cap attached). I have tried grinding down the Services Terminal, moving to several different locations, with and without Precision Mode enabled. Also, adjusted the delivery delay in world settings to try get my ships out. Still relatively early game (394521/400000 available PCU). Version string (from pause menu): 1.209.020 b0 RETAIL

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I have the same bug

Replies (4)

Xavier Corbin ●

While I do not have the same problem, I did try spawning my grid and it was gone that's it. I hope this gets fixed in some way. Also playing the game through the Xbox app on PC.

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Keen Support ●

Hello Engineer,

Could you please update to the latest version of the game and let us know if the issue persists?

Kind Regards,

Keen Software House,

QA Department

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Addicted Gamer ●

Yay! I was able to store and retrieve a new grid with the 1.209.024 b4 RETAIL version.

However, just FYI, the grids I had previously stored still cannot be retrieved. Same error message as before. Not an issue for me as my game has advanced significantly since then and I have since replaced them with bigger or more advanced versions. But, being able to use the Services Terminal now will help clear up the parking lot and free up some PCU.

Thanks!

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Xavier Corbin ●

Testing now.

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Xavier Corbin ●

I have the log file where do you want it sent? PS: I have updated Xbox app, and the game was updated on the 1st of this month 6/1/2026.

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Xavier Corbin ●

Sorry I am now suddenly getting check the log error now in a 2026 world...... Both my older 2025 world is not working with an unpowered Rover in either precise mode or without precise mode, and then the newer 2026 world with a big open platform with a ship both with and without precise mode on the service terminal is not working. I will continue to test this out but I cannot retrieve new and old blueprints from it, not even in admin mode. Or my survival or creative world...

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Xavier Corbin ●

Still not working but still I will be patient.

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