Problem with downloading game files

Arenjek shared this bug 6 months ago
Won't Fix

file integrity check did not give results,

there is no whole folder with STEAM files pointing to Steam\steamapps\common\Steamworks Shared\_CommonRedist\vcredist\2012

Replies (3)

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0

Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards

Keen Software House

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1

Hello, Arenjek,

thank you for reaching our forum with this issue that you are experiencing.

Can you please write me exactly what is wrong on your side?

Are you able to start/load the game at all, or not due to this files/folder missing?

What exactly is happening when you try to start the game? Is there a splash screen visible and then the game closes after that, or it just doesn't run at all?

Are there any logs created from the game? Can you please check and if yes, send me those, please?

You can access your log files by typing %appdata% into your Windows search bar and you will be redirected to the hidden Roaming folder. After that just follow: \Roaming\SpaceEngineers.

Did you try to reinstall you Steam?

Any more information that you can add might help me as well.

Kind Regards

Keen Software House: QA Department

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Hello, Arenjek,


As there has been no reply to this thread in some time, we will close it. If you're still experiencing this issue, please create a new thread.


Kind Regards

Keen Software House: QA Department

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