game fails to save, and/or save & exit?

oscar manuel shared this bug 27 days ago
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So the issue is this: I'm playing "normally" because there's this problem where the game stutters every 5 to 10 seconds and the fps drops to zero, I eventually got used to it but there was a point on every play session where this would get progressively bad so I had to save and exit for it to go back to normal, and then after a couple of days doing this it reached the point where I'm at right now where I can save for like 1 or 2 times before the stuttering gets bad and y have to save and exit again, but now when I do that, the game stops at "Unloading World" and just doesn't unload the world itself, I also noticed that when at this state I try to save the world it also doesn't save the world, I hope you can help me and thank you in advance.

Replies (4)

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Hello!

Thank you for contacting us. Since this is a bug report, I'm moving your ticket to our support page, where our QA team will take care of you.

Kind Regards,

Keen Software House

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Hello, Engineer!


We're sorry to hear you're experiencing issues.

Logs you've provided mention mod usage. Could you please check if you're experiencing these issues on a world without mods?


Kind Regards

Keen Software House

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heres the log without mods, the same error happens

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Hello, Engineer!


Let's try verifying and repairing your install. Please follow these steps:

  • Open the Xbox app
  • Open the Space Engineers page
  • Press the three dots button and select Manage
  • Select the Files tab and press Verify and Repair

You can also try following steps:

  • Clear Cache: Type %appdata% into your Windows search bar to access the hidden Roaming folder. From there, navigate to %APPDATA%\SpaceEngineers\Cache and delete its contents.
  • Update Network Drivers and Operating System: Ensure your network drivers and operating system are fully updated.


Kind Regards

Keen Software House

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