Scenarios Not Launching & Infinite Loading Screen On Red Ship Creative Scenario
Not a Bug
I tried playing the Frostbite scenario on Xbox Series X and it wouldn't launch. The gear loading icon popped up for a second and just stopped loading. I tried playing the other scenarios such as Scrap Race, Never Surrender, First Jump, and Learning to Survive and the same thing happened. When I selected the Red Ship creative mode scenario it brought me to the usual loading screen. However I got stuck in an infinite loading screen. Is there something you all can do to fix these issues? Thanks for reading.
Hello Engineer,
Could you please try to launch any of the scenarios and then send a log?
To send the log:
Open the Help Menu by pressing Y in the Main Menu.
Select the Report Issue tab.
Fill in the contact info.
Post a message to this ticket with that contact info so that we could find your log.
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineer,
Could you please try to launch any of the scenarios and then send a log?
To send the log:
Open the Help Menu by pressing Y in the Main Menu.
Select the Report Issue tab.
Fill in the contact info.
Post a message to this ticket with that contact info so that we could find your log.
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineers,
As there hasn't been any reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new ticket.
Thank you.
Kind regards,
Keen Software House: QA Department
Hello Engineers,
As there hasn't been any reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new ticket.
Thank you.
Kind regards,
Keen Software House: QA Department
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