Scenarios Not Launching & Infinite Loading Screen On Red Ship Creative Scenario

Rhyno Spartan shared this bug 4 months ago
Not a Bug

I tried playing the Frostbite scenario on Xbox Series X and it wouldn't launch. The gear loading icon popped up for a second and just stopped loading. I tried playing the other scenarios such as Scrap Race, Never Surrender, First Jump, and Learning to Survive and the same thing happened. When I selected the Red Ship creative mode scenario it brought me to the usual loading screen. However I got stuck in an infinite loading screen. Is there something you all can do to fix these issues? Thanks for reading.

Replies (2)

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Hello Engineer,

Could you please try to launch any of the scenarios and then send a log?

To send the log:

Open the Help Menu by pressing Y in the Main Menu.

Select the Report Issue tab.

Fill in the contact info.

Post a message to this ticket with that contact info so that we could find your log.

Thank you.

Kind regards,

Keen Software House: QA Department

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1

Hello Engineers,

As there hasn't been any reply to this thread in some time, we will close it. If you're experiencing this issue, please create a new ticket.

Thank you.

Kind regards,

Keen Software House: QA Department

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