This object is in archive! 

SE and Steam not talking to each other.

JohnnyBoy shared this bug 16 months ago
Solved

I posted the following yesterday on the old (?) forum. The hotfix/small patch has not reolved the issue.


So I'm pumped to try out the new update but so far the only thing I can do is start a new vanilla single-player offline world. Everything else throws errors like SE is not connected to Steam, even though it was launched from Steam and Steam is not in Offline Mode. Here is what happens when I try a few things:


From the Main Menu:


-Oberservation 0.5: The update/news window says "STEAM NOT AVAILABLE" in the lower right corner. All the new 1.187 update stuff is there though.


-Action 1: Click on Character button

-Result 1: A popup message saying "ERROR {0} is offline. Please run {0} in normal mode or restart {0} if the problem persists"


-Action 2: Click on Join Game button

-Result 2: A popup message saying "ERROR Steam is offline. Please run Steam in normal mode or restart Steam if the problem persists"


-Action 3: Click on New Game, Custom Game, Star System, Mods, Browse Workshop.

-Observation 3.25: Observed there are no mods available on the left hand side like normal.

-Result 3: A popup message saying "PLEASE CONFIRM This will open Steam Workshop in you internet browser, because Steam Overlay is either disabled or failed to open. The game will keep running. Do you want to continue?"

-Observation 3.5: The overlay is enabled, I can bring it up via shift-tab, I can browse the workshop with it, and see all the mods I'm subscribed to. I even subscribed to an arbitrary one, to no effect.


-Action 4: Click on New Game, Custom Game, Star System, set Online modes to Public, Start

-Result 4: A world is created and started but is immediately flagged with the following red error message "Multiplayer server cannot be started, error: Steam offline, try restarting steam"

-Observation 4.5: When typing something into the chat window, there is no handle next to what I type (e.g. expecting "Johnnyboy: Blah Blah Work Dammit" but getting only ": Blah Blah Work Dammit".


So in general it sounds like even though Steam is running fine and SE seems to start and run fine, SE cannot talk to Steam for some reason. Or SE is but Steam isn't talking back. Everything worked fine on 1.186 just a couple hours before.


-Actions 5 through 11 (future): Drink beer.

-Results 5 - 11 (future): Mildly lessened frustration.


Things I have tried already:


-Restarting Steam.

-Switching Steam to Offline mode and back.

-Switching the Steam Overlay off and back on.

-Restarting the computer.

-Verifying local files.

-Uninstall/reinstall. <--- See? Steam is working, SE just doesn't know it.

-Verify local files again.

-Uninstall/reinstall while cleaning out both the SE folders (both steamapps and appdata).

-Verifying local files again.

-Mess with various game and steam settings, switching them back after the don't work.

-Dig through the log file, nothing of note (the usual startup this is graphics options, this is config file, this is loading pre-fab stuff, this is loading world stuff, etc. No flags/errors/exceptions/"hey I wonder what that means thingies".).


Things I am going to try next:


-Beer run.

-Load Grandpa's shotgun (don't worry, this will be done by the third beer, Safety first!)

-Pray one of you fine folks reading this has a solution before I run out of beer and/or patience.


Thank you and Merry Patchmas!

Best Answer
photo

So I (and really Keen Support) found a solution while troubleshooting Medieval Engineers. ME was crashing at startup/splash screen due to an issue with Steam's parental controls. I thought this odd, since I never enabled them. After verifying some things and trying some others, the solution that worked was to uninstall Steam (unfortunate, since it uninstalls the entire library) and then reinstall. Afterwards ME and SE 1.187 work just fine.

I also noticed after reinstalling steam some minor differences in the UI. Which was weird because I repeatedly had Steam check for updates and it said that Steam was up to date.

Anyhow, two birds down with one (albiet pain in the ass) stone. Hope this helps!

Comments (5)

photo
1

I'm experiencing the same as above along with not being able to access any of my saves even though the saves folder is intact.

photo
1

Using Steam's Betas tab I can roll back to 1.186. Then everything appears to work fine. Mods are back (I would assume saves as well, but I nuked mine when manually cleaning out the game folders), can look for and join servers, the news window has the latest news (1.187 news) and does not say Steam Not Available. Roll forward again to 1.187 and all the problems are back.

photo
1

Still no joy after the 1.187.089 patch.

photo
1

So I wonder if they're actually going to fix this in the next update or are we stuck wondering if they consider this a bug... Or if they've even read this bug report.

photo
1

So I (and really Keen Support) found a solution while troubleshooting Medieval Engineers. ME was crashing at startup/splash screen due to an issue with Steam's parental controls. I thought this odd, since I never enabled them. After verifying some things and trying some others, the solution that worked was to uninstall Steam (unfortunate, since it uninstalls the entire library) and then reinstall. Afterwards ME and SE 1.187 work just fine.

I also noticed after reinstalling steam some minor differences in the UI. Which was weird because I repeatedly had Steam check for updates and it said that Steam was up to date.

Anyhow, two birds down with one (albiet pain in the ass) stone. Hope this helps!

Comments have been locked on this page!